NEDBANK - EFICA
Our challenge was to digitise the FICA and opening of a new transactional product for a new and existing client to Nedbank. FICA is a banking regulatory requirement from the South African Reserve bank which all financial institutions must abide by.
DESIGN PROCESS
UX PERSONA
EMPATHY MAP
COMPETITOR ANALYSIS
CUSTOMER JOURNEY MAP
UX WIREFRAMES
UI ELEMENTS DEVELOPED FOR THE DESIGN LIBRARY
ICONS AND MINI ILLUSTRATIONS
EFICA FINAL SCREENS
USER TESTING RESULTS
QUALITY ASSURANCE
GO LIVE