Our challenge was to digitise the FICA and opening of a new transactional product for a new and existing client to Nedbank. FICA is a banking regulatory requirement from the South African Reserve bank which all financial institutions must abide by.

DESIGN PROCESS

UX PERSONA

EMPATHY MAP

COMPETITOR ANALYSIS

CUSTOMER JOURNEY MAP

UX WIREFRAMES

UI ELEMENTS DEVELOPED FOR THE DESIGN LIBRARY

ICONS AND MINI ILLUSTRATIONS

EFICA FINAL SCREENS

QUALITY ASSURANCE

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